2023–24 at a glance

Over the past 12 months, we collected billions of dollars in revenue that allows the government to deliver important services for all Victorians.

We have also enhanced our reputation as a high-performing and trustworthy organisation that is integral to the functioning of our state.

Revenue
$8.4B land transfer duty (1.8% above forecast)
$9.6B payroll tax assessed (10.9% above forecast)
$5.9B land tax assessed (3.1% below forecast)
$733.3M assessed via compliance
1.98% debt-to-revenue ratio (reduced from 2.66%)
Delivering for Victorians
$853.7M land transfer duty savings for first home buyers
9,975 First Home Owner Grant applications paid
8,586 successful Victorian Homebuyer Fund applications
$11.6M unclaimed money returned to rightful owners (11,362 claims paid)
5,652 pensioners accessed exemptions and concessions to help buy their own home
Working for our customers
337,164 phone calls received
70,479 emails managed
81% customer satisfaction level
1,389 private rulings and exemption decisions issued
16.8M website views
7.6M website sessions
3.5M calculator visits
118 education sessions for 5,000 attendees